Frequently Asked Questions (FAQ)
About the Program
Adezon Business (B2B) is a new launch on the Adezon marketplace to serve the needs of Business Customers. Sellers can expand their B2B sales on Adezon.com with exclusive ways to target Business Customers. Adezon Verified Business Customers benefit from business-tailored features such as Business Price, Quantity Discounts, Business compliant Invoices and Business Only Offers.
Adezon Verified Business Customer is a customer who has completed the business account registration process, provided valid business license details and has been verified by Adezon based on publicly available data.
The Adezon Business (B2B) Seller Program allows sellers to cater to the specific requirements of Business Customers by providing exclusive features optimized for business-to-business transactions.
Existing Sellers on Adezon.com are eligible to join the Adezon Business (B2B) Seller Program, provided they have the corporate authorizations and licensing capability to sell to Business customers. Business Invoice badge will be enabled only for B2B offers so that Business Customers can choose to buy only those offers where they can get Business Invoice.
The standard Fee Schedule on Adezon.com is applicable to Adezon Business (B2B) Sellers also. However, you get exclusive access to Discounted Referral Fees on select categories for bulk B2B orders. based on publicly available data.
The overall functionality of Seller Account will not change. You will begin to see new business features in Seller Account. For example, features such as Business Price and Quantity will be available on your ‘Manage Inventory’ page.
You may opt out of the Adezon Business (B2B) Seller Program at any point. You can go to My Services page (Settings > Account Info > My Services) in Seller account to opt out of the program. This only removes the business-to-business-specific features in your Seller account, and does not cancel or impact your professional seller account. Please reach out to the Seller Support for any further queries.
Yes, you can use FBA to fulfill Business-to-Business (B2B) orders as well.
You do not need to keep a different inventory earmarked for business orders. Your existing inventory specified in Seller account (whether listed under FBA or not) can be considered for B2B as well. The estimated fees will be displayed at the time of inbound-shipment creation, and the fees will also be available on the payment reports in Seller account.
Business Price is a discounted price that Adezon Business (B2B) Sellers can offer to their Business Customers. This price will be available/visible only to Business Customers. “Regular price” or “Standard Price” or “Retail Price” is the retail price for your product for all Adezon customers who are non – Business entities, and who purchase products for their personal use and not for re-sale. Your Business Price cannot be higher than your Regular Price but can be equal to the Regular Price.
Yes. Business Price can exist in addition to the Regular Price.
Yes. As a Business Seller, if you do not provide a Business Price for your products, Business Customers can purchase your products at your Retail Price.
Quantity Discounts are the discounts extended by the Business (B2B) Sellers to encourage Business Customers to buy in bulk quantities.
A Business Buyer icon that appears next to order ID indicates that it is a business order. Go to Manage Orders and look for the Business Buyer label to the right of the Order ID.
Business Invoice generated contains Customer’s Business Name, PAN number (if any) and Purchase Order number. Yes, you are required to provide Business Invoice to a Business Customer even if the product is sold for a Retail Price.
While the Business Price and Quantity Discounts that you set will be visible only to business customers, the Regular Price would still be visible to all customers. However, if you wish to make an offer only to business customers, you can do so by providing only a Business Price and no Regular Price.